1 reviews | Active since Sept 2016
benefits taking too long
<p>My id ********** 279084</p> <p>I would like to know what's taking so long with my benefits I got an sms on the 19th September 2016 that my query has been resolved still no money in my account. WHat is happening please</p>
Good day Bathabile
I sincerely apologize for the confusion.
We had a technical error and your case has been re-open
Please note that we received your withdrawal claim form 02/09/2016. Also note that it take 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.
Your claim will be finalized within within the standard turn around time of 6-8 weeks.
Should you have any further query,please do not hesitate to contact us;
Tel: ***
Email: ***
Kind regards
Palesa Buthelezi
Good day Bathabile
I sincerely apologize for the confusion.
We had a technical error and your case has been re-open
Please note that we received your withdrawal claim form 02/09/2016. Also note that it take 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.
Your claim will be finalized within within the standard turn around time of 6-8 weeks.
Should you have any further query,please do not hesitate to contact us;
Tel: ***
Email: ***
Kind regards
Palesa Buthelezi