JD
Jacked D
1 reviews | Active since Oct 2024
23 Oct 2024, 14:12
Bad Service - Pension Fund
NMG's service is **********. I submitted my claim on the 20th Aug, it is now the 23 Oct 2024 and have heard nothing. I have sent 5 emails and made several phone calls, only to be transferred to the call center (where no one answers the calls). I have never seen such bad service before.
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NMG Benefits's replyOfficial
23 Oct 2024, 14:32 Hi Jacked
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply23 Oct 2024, 14:32
Official
Hi Jacked
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.