TG
Tacquin G

1 reviews | Active since Aug 2015

18 Sept 2024, 10:40

Bad service no feedback taking to long

This Compoany is ****en joke ive been trying to get hold of them then the phone drops emails i i ask for feedback regarding my provident fund i would like to wittdraw my funds its the first time in my life that it wait so ****en long for a response with all my other provident funds it to 2weeks this is utter bull**** you guys are quick to take money from us but to give it back is issue this is *** company

0
Replies (1)
NMG Benefits
NMG Benefits's reply11 Oct 2024, 10:39
Official
Hi Tacquin
We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.