VK
Venetia K
1 reviews | Active since Jan 2025
31 Mar 2026, 13:20
Bad service in general.
Nmg is the pits! Bad service all the time! Since 2023/4. I have been following up on my claim from the time they called me and still no feedback. The line is always busy and when you get through a consultant, they don't have any answers for you. They don't bother to call you back or atleast send you an email. From the 20th February 2026 til 31st March 2026. Nothing!
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Replies (1)
NMG Benefits's replyOfficial
02 Apr 2026, 11:18 Good day Venetia
Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.
We appreciate your patience while the matter is being processed.
Finding a better way for you,
NMG Benefits Member Support team
Finding a better way for you,
NMG Benefits Member Support team
NMG Benefits's reply02 Apr 2026, 11:18
Official
Good day Venetia
Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.
We appreciate your patience while the matter is being processed.
Finding a better way for you,
NMG Benefits Member Support team
Finding a better way for you,
NMG Benefits Member Support team