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Nosiseko N
1 reviews | Active since Jun 2020
25 Jun 2020, 22:10
Bad service
Poor service:I have been waiting for my claim ever since then, they said they will process the claim before turn around time that was on the 05/05 /2020 and I am still waiting ever since that day, I cant even get on hold of them on their contact number. I never ever had situation like this, there is no communication nothing and I am getting suspicious. I really dont know what to do
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NMG Benefits's replyOfficial
26 Jun 2020, 10:23Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply26 Jun 2020, 10:23
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team