HJ
Harry J

1 reviews | Active since Jun 2020

12 Oct 2022, 12:03

Bad service

Put in a claim to pay out in August phoned and no one can tell me what is going on the lady that put in a claim after me got her payment 2 weeks a go. Bad service will never do business with them again.

0
Replies (2)
NMG Benefits
NMG Benefits's reply12 Oct 2022, 12:41
Official
Hi Harry

We sincerely apologise for the poor service levels that you have experienced from us. In the interest of protecting your personal details, kindly email us the details of your enquiry together with your contact details to queriesrfa @nmg.co.za so that one of our trained professionals can promptly assist you.  It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry. 

 Finding a better way for you. 

The NMG Benefits Customer Care Team 
NMG Benefits
NMG Benefits's reply12 Oct 2022, 14:36
Official
Hi Harry

Thank you for the private response, personal details, and the details of your query. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care. 

Finding a better way for you. 

The NMG Benefits Customer Care Team.