RN
Rosshyn N
1 reviews | Active since Aug 2019
04 Sept 2024, 08:57
Bad Service
Not sure NMG has made sufficient preparation for 2 Pot system. Their whatsapp is not working. Their website is not working. The query system online is not helping. Call Centre is not working. Very disappointing. Utterly bad service.
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Replies (1)
NMG Benefits's replyOfficial
05 Sept 2024, 14:51Hi Rosshyn
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply05 Sept 2024, 14:51
Official
Hi Rosshyn
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.