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nomfundo.baloyi nomfundo.baloyi
1 reviews | Active since Sept 2016
08 Oct 2020, 10:18
Bad service
What a bad service I have got. Still waiting for my provident fund is over 8 weeks. I have to call the agent Erica to follow up on my payout. They don't care about clients what they going through I need the money to buy food for my kids since I've lost my job. I'm broken I'm tired of fighting with them.
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NMG Benefits's replyOfficial
08 Oct 2020, 13:02Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply08 Oct 2020, 13:02
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team