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NMG Benefits's replyOfficial
03 Dec 2020, 19:23Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply03 Dec 2020, 19:23
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
AN
I submitted my claim on the 9th October and was told the waiting period is 6-8 weeks for the funds to be transferred or paid out to me. This week is the 8th week ,was expecting my funds however the respond I received yesterday is 'Claim is checked and confirmed ,awaiting for pricing ,will process in 1 or 2 weeks(exceeding the time period of 6-8 weeks indicated)
All I need is the exactly time when my funds will be paid to me, I rea
And this is very frustrating and disappointing .
Your assistance will be highly appreciated
Akhona N's updateReviewer Update
03 Dec 2020, 20:40I submitted my claim on the 9th October and was told the waiting period is 6-8 weeks for the funds to be transferred or paid out to me. This week is the 8th week ,was expecting my funds however the respond I received yesterday is 'Claim is checked and confirmed ,awaiting for pricing ,will process in 1 or 2 weeks(exceeding the time period of 6-8 weeks indicated)
All I need is the exactly time when my funds will be paid to me, I rea
And this is very frustrating and disappointing .
Your assistance will be highly appreciated
AN
Akhona N's update03 Dec 2020, 20:40
Reviewer Update
I submitted my claim on the 9th October and was told the waiting period is 6-8 weeks for the funds to be transferred or paid out to me. This week is the 8th week ,was expecting my funds however the respond I received yesterday is 'Claim is checked and confirmed ,awaiting for pricing ,will process in 1 or 2 weeks(exceeding the time period of 6-8 weeks indicated)
All I need is the exactly time when my funds will be paid to me, I rea
And this is very frustrating and disappointing .
Your assistance will be highly appreciated
AN
Akhona N's updateReviewer Update
29 Dec 2020, 19:26Thank you my claim was attended to, I received my funds
AN
Akhona N's update29 Dec 2020, 19:26
Reviewer Update
Thank you my claim was attended to, I received my funds