TM
Tshwarelo M

1 reviews | Active since Nov 2014

26 Jan 2021, 13:39

Bad service

I put in a claim over 6weeeks ago and I haven’t been paid out yet. But someone else handed in their claim on the 4th and it’s paid out already? I have sent an email to get more info no reply. Tried to call can’t get through to anyone. Can someone please give me feedback urgently.

0
Replies (1)
NMG Benefits
NMG Benefits's reply26 Jan 2021, 13:43
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team