FT
Fezile T
1 reviews | Active since Sept 2024
11 Oct 2024, 00:32
Bad service
This company must be closed its useless. Why say claims take 6-8 weeks if it's gonna be 5+ months waiting for the fund to pay. No communication, no response, excuses every month. This can't be tolerated.
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Replies (1)
NMG Benefits's replyOfficial
11 Oct 2024, 08:47Hi Fezile
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply11 Oct 2024, 08:47
Official
Hi Fezile
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.