NM
Nangamso M
1 reviews | Active since Jan 2015
15 May 2025, 22:14
Bad Customer Service. No communication
Very bad service. No communication. Every time you call the call centre you are supp**** a different story regarding the progress of your claim. They won’t email or call. You as the client have to do multiple follow up before any action is taken! Wouldn’t recommend this company.
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NMG Benefits's replyOfficial
28 Aug 2025, 10:53 Hi Nangamaso
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply28 Aug 2025, 10:53
Official
Hi Nangamaso
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team