VM
Vuyokazi M
1 reviews | Active since Apr 2020
15 Oct 2024, 13:36
Bad customer service
This is so irritating, even after they responded to my complaint nobody has bothered to reach out. What is so hard in updating a member when their money will be paid out? To show that, they doing absolutely nothing to assist, they will not even give you a reference number. The worst company ever. I feel sorry for those beneficiaries. They won't get a cent.
Helpful (0)
Replies (2)0
Replies (2)
NMG Benefits's replyOfficial
15 Oct 2024, 14:14Hi Vuyokazi
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply15 Oct 2024, 14:14
Official
Hi Vuyokazi
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
VM
Vuyokazi M's updateReviewer Update
16 Oct 2024, 08:28It seems you are just sending same message all the time and nothing is being done to the request.
It is a copy and paste reply with no action being done
It is a copy and paste reply with no action being done
VM
Vuyokazi M's update16 Oct 2024, 08:28
Reviewer Update
It seems you are just sending same message all the time and nothing is being done to the request.
It is a copy and paste reply with no action being done
It is a copy and paste reply with no action being done