SM
Stanley M
1 reviews | Active since Jan 2024
13 Sept 2024, 15:14
Bad company!!! Unprofessional people
This company is so unprofessional they don't take our call they don't reply to my emails their WhatsApp is not working their portal is also not working because it keeps saying my password is wrong when I request for a new password they don't assist they **** to saying the money will be paid within 10 working days!!! When I called Sars they told me that my application wasn't reached to them.. Now I am super frustrated!!!!
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Replies (2)
NMG Benefits's replyOfficial
17 Sept 2024, 15:37Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply17 Sept 2024, 15:37
Official
Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
SM
Stanley M's updateReviewer Update
18 Sept 2024, 08:38You like to send that copy and paste reply message can someone please call me cause ever since u said sent this to relevant department and no one has contacted me you guys are taking us for granted and you will loose us as ur clients we are not begging for our money we want our money now the vested pots are slowly decreasing from 30k to 27k why is that? Someone call me I need to know why is my directives never been submitted to Sars?????
SM
Stanley M's update18 Sept 2024, 08:38
Reviewer Update
You like to send that copy and paste reply message can someone please call me cause ever since u said sent this to relevant department and no one has contacted me you guys are taking us for granted and you will loose us as ur clients we are not begging for our money we want our money now the vested pots are slowly decreasing from 30k to 27k why is that? Someone call me I need to know why is my directives never been submitted to Sars?????