ND
Nicolene D
1 reviews | Active since Oct 2025
27 Oct 2025, 13:47
Bad client service.
I resigned from work and my last working g day was the end of July 2025. NMG Benefits time frame for pay out takes 6 to 8 weeks. I contact them daily on why my pay out is taking so long but they can't give me any definitive results. No one gets back to me and they not very informative.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
27 Oct 2025, 14:17Hi Nicolene
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply27 Oct 2025, 14:17
Official
Hi Nicolene
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team