RH
Rob H

1 reviews | Active since Jun 2015

24 Jun 2015, 15:16

Bad administration at NMG Benefits

For a while I've been very concerned about our Viking Pension Fund being administered by NMG Benefits.<br> <br> It seems to me their whole organization is in disarray. <br> <br> o Their website is still out of date and my on-line benefit statement doesn't agree to the hard copy I received a few months ago. <br> <br> o What really annoys me is that when I email Pieter van Wyk at NMG I never get a response. It's simply ignored. I also emailed someone updating their website. Never got a response. <br> <br> o I requested a switch last year when the market dropped which was eventually processed months later after the request, by which time the market had shifted. To this day I have no idea whether it was back dated but suspect it wasn't. <br>

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Replies (1)
NMG Benefits
NMG Benefits's reply03 Sept 2018, 11:09
Official

Dear valued client,

We acknowledge your query. Given the nature of the Industry we operate in, we are not able to correspond with you on the Hallo Peter Website. Please direct your query to The NMG Customer Care Team on ***where we shall attend to it with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely

The NMG Customer Care Team