Avoid, Avoid, Avoid
Honestly speaking, if you enjoy getting frustrated and have to do everything yourself, they will be the perfect people to work with. If you are like me a normal individual avoid avoid avoid! Bad customer service can't provide feedback on pension withdrawal claims for the pas 4 weeks! Every time I phone, they are offline. They say they were hacked so basically making their problem yours. S
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Replies (2)
NMG Benefits's replyOfficial
18 Oct 2023, 13:49 Hi Wiehann,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply18 Oct 2023, 13:49
Official
Hi Wiehann,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
's updateReviewer Update
18 Oct 2023, 15:30To Where? my e mail Address is ***. ID number ***0****5 that's all you need. If the job was done correctly that side you will have all the details. Thank you for the response now i hope we can get this resolved.
's update18 Oct 2023, 15:30
Reviewer Update
To Where? my e mail Address is ***. ID number ***0****5 that's all you need. If the job was done correctly that side you will have all the details. Thank you for the response now i hope we can get this resolved.