jM
julie M
1 reviews | Active since Sept 2024
19 Sept 2024, 12:15
Appalling service
i app**** for my 2pot on the 2nd of September. There has been no correspondence regarding my withdrawal. Most of the people in the same fund as myself have already received their money. They told us its going to take 7 working days to complete the application. Its now going for 3 weeks.
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NMG Benefits's replyOfficial
11 Oct 2024, 09:33Hi Julie
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply11 Oct 2024, 09:33
Official
Hi Julie
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.