Appalling and Utterly Disappointing Service

The service from NMG Benefits has been appalling!

I since submitted an instruction for a fund withdrawal and transfer 3 months ago. They said this process takes 8 weeks and we are approaching month 4 and still nothing has been done.

It takes approximately 10-15 min to get one of their consultants to pick up the call, not to mention the holding time while they’re looking into your query only to be met with lies and contradicting feedback. All the 4 times I have called I have heard a different story. It’s extremely frustrating that they do not take their clients seriously. I hope companies look at these reviews and choose to do better for their employees because NMG benefits is disappointing!