SM
Siyamthanda M
1 reviews | Active since Apr 2023
07 Apr 2026, 19:13
Angry, annoyed and disappointed
The one start i put is so i can write a comment, otherwise it is not deserved. The poor communication from NMG is very disappointing. The only time I’ve received communication is if i am the one to ask about the progress of my withdrawal. There have been delays and plenty of excuses and after 9 weeks, my withdrawal is no where to be completed.
Helpful (0)
Replies (3)0
Replies (3)
NMG Benefits's replyOfficial
08 Apr 2026, 08:49 Good day Mr Mntwaphi Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***9
Finding a better way for you,
NMG Benefits Member Support team
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***9
Finding a better way for you,
NMG Benefits Member Support team
NMG Benefits's reply08 Apr 2026, 08:49
Official
Good day Mr Mntwaphi Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***9
Finding a better way for you,
NMG Benefits Member Support team
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***9
Finding a better way for you,
NMG Benefits Member Support team
SM
Siyamthanda M's updateReviewer Update
08 Apr 2026, 21:40Until now i have not received any feedback from NMG, except the one i received when i called myself and that is also not confirmed because Ive been **** to many times.
I hope companies see how irresponsible and not reliable this company is.
I hope companies see how irresponsible and not reliable this company is.
SM
Siyamthanda M's update08 Apr 2026, 21:40
Reviewer Update
Until now i have not received any feedback from NMG, except the one i received when i called myself and that is also not confirmed because Ive been **** to many times.
I hope companies see how irresponsible and not reliable this company is.
I hope companies see how irresponsible and not reliable this company is.
NMG Benefits's replyOfficial
09 Apr 2026, 08:50Good day Mr Mntwaphi
Our member support specialist will call you. Please expect his call before end of business today
Finding a better way for you,
NMG Benefits Member Support team
Our member support specialist will call you. Please expect his call before end of business today
Finding a better way for you,
NMG Benefits Member Support team
NMG Benefits's reply09 Apr 2026, 08:50
Official
Good day Mr Mntwaphi
Our member support specialist will call you. Please expect his call before end of business today
Finding a better way for you,
NMG Benefits Member Support team
Our member support specialist will call you. Please expect his call before end of business today
Finding a better way for you,
NMG Benefits Member Support team