KJ
Kobie J

1 reviews | Active since May 2015

09 May 2015, 18:18

Absolutely pathetic

4 weeks ago I received an e-mail regarding my funds that would have been paid that same week as the turn around time was supposedly 8 weeks. Its 4 weeks later. Last week I was informed it would be paid by Thursday because the Bank rejected my payment. Why on earth would my bank reject my money? The caller couldn't answer me... its Saturday and I am living in a tent in the cold because of these idiots who play with peoples lives. Its unacceptable that your call is ignored emails auto responded to and still nothing. They don't care how your life turned south. I hope an investor sees this and does not leave their employees in these peoples hands.

0
Replies (1)
NMG Benefits
NMG Benefits's reply21 May 2015, 13:47
Official
Hello jcbsKob13,

Hi Kobie,

Please accept my apologies on the service that you have received. I have followed up with the administrator regarding your claim, and I see that both the pension and provident fund have been paid into your nedbank account on the 20/05/2015. Once again please accept our apologies on the delay with regards to the processing of your claim.

Regards
Konrad Woods