TM
Thato M

1 reviews | Active since Dec 2020

18 Dec 2020, 07:29

Absolute worst service.

Worst service ever. My claim has well exceeded the 6 to 8 week turn around time but it has still not been paid. All I am told everytime I follow up with calls and emails is that it will be paid out soonest but still nothing. I have never recieved such bad service from a service provider before.

0
Replies (1)
NMG Benefits
NMG Benefits's reply18 Dec 2020, 23:26
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team