5 weeks later and still no payout received and now only advising of additional documents needed

<p>I left Sage Pastel June 10th 2016 and submitted all my forms and repeatedly asked if they were sure they had everything and i was assured all was in order. By 1st July 2016 i get an email stating there was a delay and my documents would only be submitted then. 2nd week of July i get asked for bank statement and copy of ID. I send all of this through knowing there is a delay now. I call teh call centre 19 July 2016 and they say nothing has been received. Sage says they sent it a week ago. Today NMG Chevonne Bennett says now she needs a stamped bank statement after i asked her telephonically if she was 100% sure she had everything and she assured me all was in order. How much longer do i now need to wait? You are all messing with my livelihood we are dependig on that money and you keep delaying the process between Sage and NMG. Very upsetting please take your customer complaints seriously and get your selves in order im not going to the bank now after i asked that everything was submitted and in order.</p>