MM
Mogomotsi M
1 reviews | Active since Jul 2016
20 Jan 2023, 12:02
3 months no payment
3 months waiting for payment, when I send emails no response yet they promise to respond within 24 hours. Mxolisi Mhlanga is the consultant who has been assisting me but he no longer respond to my emails anymore. The turn around time is 6 to 8 weeks but now it's taking longer.
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NMG Benefits's replyOfficial
23 Jan 2023, 14:53Hi Mogomotsi
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply23 Jan 2023, 14:53
Official
Hi Mogomotsi
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.