JD
Joel D

1 reviews | Active since Jul 2019

27 Feb 2023, 23:18

My experience with NKH Boards & Carpentry

It's my first time to business and I saw this company name NKH Boards & Carpentry by the road side advertising, I gave them a try and I paid for all of the materials they quote me on but to my surprised the installer that was introduced to me by the name Gilbert a Zulu man wanted to take advantage of me. He wanted to ***** all of the materials I purchased for the job. He was not doing the right job and to my surprise he came to my office with his guys to beat me up in my office shouting at me all because he figured out I was a foreigner and caught him not to ***** from me. I'm not hurt by the guy's behavior because it's not new to me. I have been attacked before for fighting for my right but I am disappointed that a company called NKH Boards & Carpentry on NO 3, N1 INDUSTRIAL PARK LANDMARKS AVENUES, Samrand Ave, Centurion, 0046 could accept this kind of act with their carpentry workers. I'm only giving this review just for people to watch out for such a company. I'm a family man and I have a lot to achieve in life so I have put everything into God's hand and I am sure he will recover all of my loss to me.

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Replies (2)
NKH Boards & Carpentry
NKH Boards & Carpentry's reply13 Mar 2023, 21:45
Official
 Dear Mr Joel D,  We are sorry to hear that you had an unpleasant experience with our sub-contracted installers and we understand your frustration. We want to assure you that our company is not xenophobic in any way or form.  We believe in treating all our customers with respect and dignity, regardless of their race, ethnicity, or background. We have a diverse team of employees who come from various cultures and backgrounds, and we value the unique perspectives and contributions that each one brings to our organization.  We apologize if any of our actions or communication gave you the impression that we are xenophobic. Please know that it was not our intention to offend or discriminate against you or anyone else. We take these matters seriously and are committed to providing a welcoming and inclusive environment for all our customers and employees.  Please feel free to reach out to us and we will do our best to address your concerns and find a satisfactory solution.  Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.  Best regards,  NKH Boards and Carpentry 
JD
Joel D's update14 Mar 2023, 08:20
Reviewer Update
Apology accepted