hS
hussein S

1 reviews | Active since Jun 2015

03 Jun 2015, 14:38

UN-ACCEPTABLE SERVICE

On 21 may 2015 I contacted Morne, to E-mail me a quote. on the 25 May 2015 I went to the store and obtained a quote no. PM/*** from pmadinani. that was my first trip to NJR. <br> on 26 May 2015 I received quote no. MO/*** at 12h00om from Morne.<br> on 26 May 2015 an EFT was made into NJR bank acc at 16h13pm.<br> I contacted NJR on 27 May 2015 and was told that the payment must reflect in their bank account and this would take three days, a PROOF of PAYMENT in unacceptable.<br> <br> on the 29May 2015 I went to NJR to collect my steel, and the company was closed. No notice was given to me that the company would be closed, this was my second trip to NJR.<br> On the 1 June 2015 I made my third trip to NJR and was told that my order had not been delivered from NJR suppliers to NJR. I was told my order would be ready on the2 June 2015. <br> I returned to NJR on the 3 June 2015, this being my fourth trip, and was told again that NJR did not have my order. NJR contacted their suppliers in my presence, I OVERHEARD the lady confirming that NJR would receive delivery on the 4 June 2015, I WAS TOLD that my order would be ready on the 3 June 2015.<br> this is extremely unacceptable.

0
Replies (0)