MM
Mike M
1 reviews | Active since Jun 2011
05 Jan 2016, 17:40
Watch not working in Nivea Gift Set
I received a Nivea Gift set, comprising aftershave, shaving gel and watch. The watch worked for one day, and has stopped functioning.<br> <br> Is there any way I can swop the watch for a watch that is functioning. It would be much appreciated as the set was a gift and I cannot exchange it at Clicks where it was purchased. (Do not have the till slip)<br> <br> Thanking you<br> <br> Mike Matthews
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Nivea's replyOfficial
05 Jan 2016, 17:44Hello matthmik,
Thank you for advising of the problem you have experienced with the watch in your gift set. This is to advise that a Nivea Consumer Care consultant will contact you tomorrow to discuss your complaint. Thank you for taking the trouble to bring this to our attention.
Thank you for advising of the problem you have experienced with the watch in your gift set. This is to advise that a Nivea Consumer Care consultant will contact you tomorrow to discuss your complaint. Thank you for taking the trouble to bring this to our attention.
Nivea's reply05 Jan 2016, 17:44
Official
Hello matthmik,
Thank you for advising of the problem you have experienced with the watch in your gift set. This is to advise that a Nivea Consumer Care consultant will contact you tomorrow to discuss your complaint. Thank you for taking the trouble to bring this to our attention.
Thank you for advising of the problem you have experienced with the watch in your gift set. This is to advise that a Nivea Consumer Care consultant will contact you tomorrow to discuss your complaint. Thank you for taking the trouble to bring this to our attention.