Excellent service from Nivea

I recently experienced an issue with Nivea Shaving Foam whereby the aerosol can did not seal after use. I called the consumer careline number in Durban (I live in Roodepoort) and explained my problem. I was assisted by Nolene Feldon, the Consumer Affairs Manager who acknowledged they had this problem with a batch of the product and that she would courier a replacement to me. A few days later I received TWO cans of shaving foam and a letter of apology for the inconvenience! In this age where there is often indifference to consumer problems, it's refreshing to deal with a company that really cares, well done Nolene! I remain a life long user of Nivea Men products!