Disappointment with Nivea Men

Hi Sir/Madam

Nivea recently promoted their new “Nivea Deep Clean” products at the Mall of Africa in Johannesburg on the 20th October Being a frequent user of the Nivea Oil Control range in SA, Nivea Men oil Control 10x face products which I shipped from Amazon and a user of Nivea in general from lotion to shower gel and anti-perspirants, I said let me give it a try and partake in this promotion.

The onsite Nivea team were giving away shirts and in addition a shaves or trims showcasing their new range when a customer buys 6 or more Nivea Deep Clean products The onsite team was very friendly and approachable I opted for a trim and later was really disappointed.

I initially did think much of the pain when the barber was trimming me beard but later on advised him of it and he eased abit . He was very friendly and we developed a good conversation. Upon getting home, my face was extremely red and the sting was excessive when washed my face and app**** Nivea Deep Clean aftershave . It was severe razor burns on my face which is something I had not even experienced before although using a trimming and not a blade. I was really disappointed with my cut and the Nivea barber who didn’t realised how hard he was trimming my beard in addition possible using a wrong techniques.

I expected my face to be in complete care by the Nivea team but I suffered for the next 3 days with this excessive burning sensation. I have pictures showing my excessive burns on face and very disappointed in the brand that I love.

Thanks Preshen