BAD SERVICE - USED VEHICLE SALES

<p>On the 26th of august i collected my used Renault Clio 4 that i had just purchased at Mccarthy Nissan Woodmead. By the 30th of August the car started giving me problems as the engine was over heating . i advised the sales person and the car was collected from me the following day on the 31st of August and i was advised that it would be sent for checking and returned to me the same day around 3pm . At 15:11pm i sent the sales person to follow up with the sales person regarding the progress of my car , he then advised me that they found a problem in the car and that there is a leak and it should take 3 days to repair and i should have the car back by Monday 05th of August . On the 5th of August the sales person was contated again to provide me with an update of the status of my Car and he advised that the parts were being fitted that day and he will advise on a delivery time for tuesday the 6th of august. On the 6th of august follow up was made again by me to the sales person he advised i should come and collect he car before 5pm. i arrived before 5pm as advised when i got there the car was still not completed and i had to wait for it , i left at 17:45pm. My temp license was due to expire on the 15th of September . i contacted the sales person to advise on my license disc on the 13th of September , he advised he would follow up with his stock controller and get back to me , i never receievd further feedback that day , on the 14th i followed up again regarding my license disc and he advised that there were alot of license and registrations that they had receieved and that he would check and get back to me , ehich he never did. on the 15th the day my temp license was due to expire , once again i followed up he advised that he would check. on the 16th of September i followed up once again and i was told that the drivers schedule had changed and my license disc would be personally delivered to me on the 19th of September . a follow up by me was done again on the 19th of september i was then told that the roadworthy Certifcate has expired and they need to take my car in to malboro for Roadworthy then the license department will send them my disc. why was all this not checked last week when i asked for my license disc instead of me being told that he would check for it ? to make matters even worse on the 31st of auguest i requested the signed agreement/ contract , i receieved no response , follow up was done again on the 6 Sep, 13 Sep and still no response. contract was only receievd on the 15th . Communication is absolutely appauling if you dont ask , nobody gets back to you with feedback , its very frustrating ...i am highly dissapointed with this service . </p>