Bad Communication

Hi <br> Just wanted to share our experience with Nissan Woodmead. My husband got a Nissan. He went to service the vehicle yesterday at Nissan woodmead. He ask them to give a quote as they said it's going to be a major servicing. And also inform them that he has the extended warranty. <br> After all this they gave him a phone call in the afternoon and told him that they have started working on his vehicle and it's going to cost him around R8500/-.<br> My husband was very disappointed as they didn't informed him neither gave him a quote before they started working on it. When my husband said that he is not willing to pay that amount as they didn't give him a call or a quote before they started working on it. In his response they said that if he won't pay then they won't give him his vehicle back.<br> It was like robbing somebody. We are very upset with Nissan and will never buy Nissan again.<br> <br> Thanks,<br> <br> Regards,<br> Praj