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Ndagi G

1 reviews | Active since Dec 2015

09 Dec 2015, 12:40

Terrible Service - Nissan Warranty Issues

On the way back from vacation in Europe, our Nissan Qashqai 2013, still under warranty (34,000 km), inexplicably and without warning died on the highway in Spain. Following Nissan warranty directions, we had the car towed to the nearest Nissan dealer in Huelva, Spain. The dealership in Spain has refused to honor the warranty (saying car is not registered in the EU) and the dealership in Morocco is requiring that we pay, out of pocket, to have the car imported back to Morocco. This is in addition to the huge expenses we incurred in getting our family of 5 back home! It has been a month and we are still without a car and without expected assistance from Nissan. Terribly disappointed and disillusioned. <div><br></div><div><em>(Supplier name changed from Nissan South Africa to Nissan Europe by Hellopeter.com)</em></div>

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