1 reviews | Active since Mar 2024
Very disappointed 😞
Cmh nissan durban south beach are ****** I purchased a vehicle ford figo this year 27 January 2024 . When I get there they made me to sign before I inspected the car, so when we inspecting the car the engine light was on and I told them about it and the fog lights were not working.
So they told me that they going to fix the engine light because it's to go for service on Monday the 29 , I sent the car to them but still the light is on. They said they gonna send the car at ford the following week on Tuesday 06 they took the car for the whole week till Friday they phoned me to come and fetch it on Saturday.
I sent the driver to fetch it on Saturday on his way back the lights came back again I told them about it only to find ukuth they didn't send the car to fixed at ford. The following week they took it again then I asked the whose going to pay installment at the end of the month, they didn't give me straight answer. I asked them to give me another car because I'm no longer interested to this one ,the manager refused and said it's not possible.
I phoned the bank,then the bank said they must give me another one or cancel the deal if I'm no longer interested.i went back to still they refused so I payed R2500 for cancelation fee because the car is at their garage. But now I'm facing the problem of waiting for them to clear my name because they didn't send a letter to the bank but I sent them a proof of cancelation.
Last week I drove from Cape Town to durban and when I get there they said he is in his office, when we go to his office me and the salesperson there was no one . The sad part is that the car is with them because they took it on February but he refused to give me another car and he also refused to sign the clearance letter tellin the salesperson, so now I'm stuck with the car under my name which I no longer own.
On the other hand the bank needs their money from me because the MD Desigan doesn't wanna sign the clearance letter and send it to the bank. But I think it's the time to take another step
Last week I drove from Cape Town to durban and when I get there they said he is in his office, when we go to his office me and the salesperson there was no one . The sad part is that the car is with them because they took it on February but he refused to give me another car and he also refused to sign the clearance letter tellin the salesperson, so now I'm stuck with the car under my name which I no longer own.
On the other hand the bank needs their money from me because the MD Desigan doesn't wanna sign the clearance letter and send it to the bank. But I think it's the time to take another step