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Vijay N

1 reviews | Active since Sept 2021

23 Sept 2021, 16:00

Pathetic Sales and aftersales service

I purchased a vehicle from CMH Nissan 2 weeks ago. I have previously purchased from many various dealerships in the past, and I must say CMH Nissan Durban is one of the worst dealerships to have to deal with. It was a nightmare from day one. I fetched the vehicle, which supposedly had a 101 point check.....UHH NOT.....vehcile did not have a jack, rear window washer not working, the locknut key was missing, one wheel nut on the wheel was missing. ....so clearly there was no 101 point check done. I gave my list of faults and dropped off vehicle for this to be resolved. I then had to phone to check if vehcile was sorted, and was assured, the list was done and all sorted....again, no surprise...It was NOT......locknuts not replaced, incorrect jack put in the car....and my licence and reg was not done. SO....two weeks later, my vehicle is still not licensed and registered in my name (i paid cash for the car). Excuse.....they waiting for the licensing office....FOR TWO WEEKS....All this while there is no feedback from dealership....I am having to constantly call them. I tried calling the Dealer Principle, Ridwaan Mahommed, but he did not answer his cellphone, and left a message for him to call me, and needless to say...did not call.

I would NEVER advise ANYONE to deal with this dealership, and I most certainly will never recommend them or go back there...

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Vijay N's update23 Sept 2021, 16:08
Reviewer Update
This is CMH Nissan Durban