LD
Leigh D

1 reviews | Active since Jan 2015

31 Jan 2015, 13:32

Owner of Ninos Rivonia does NOT need me!

I was told today as a long standing, loyal customer, by the owner of Ninos Rivonia that he DOES NOT NEED me as a customer! All because I tried to sit down at his outside area with my dog! For an industry that relies upon custom and patronage to survive, I found his attitude to be the rudest, most arrogant and extremely shortsighted one for someone in his position. Sure maybe 1 customer won't break his bank..... but time will tell who is deserving of business and who is not. Considering I have been frequenting his establishment for 5 years on a daily basis, spending on average R90 a day with him, you would think he would be a little more careful with his long standing custom? I have never encountered such blatant arrogance in the service industry... times have changed!<br> Purely for this reason I would suggest that others think twice before frequenting this man's establishment with it's over-priced food and drink, shoddy service on the whole (one always has to call a waitron to get service), bad attitude towards customers in general and an owner that certainly thinks he is above everyone around him! WON'T be BACK for anything!!!! And I will NEVER frequent another NInos branch, ever!

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