Horribly overpriced - mediocre food

Went to Ninos with my daughter yesterday. This chain has been on hubby's banned list ever since the Horlicks milkshake he ordered there had no Horlicks in it. In hindsight I should have upheld the ban. Waitress was very nice. However R89 for a regular basket - I got a small wire basket with soft chips (reheated?) 3 burnt meat*****, 3 burnt tiny sausages, soggy onion rings (reheated?) and chicken strips - they were ok. And a spicy pink mayo dip that I asked to be exchanged as I don't eat spicy. The best they could do was bog standard mayo as an alternate! My daughter's tramezzini was way better but come on Nino's with the prices you charge can't you even afford to put a lettuce leaf and a tomato slice on the plate? Tramezzini arrives on white plate that's it! No thanks never returning. Sub standard cost cutting mediocre food for a Royal Price!