Bad Service and Food

I went to ninos in cresta on the 16th of December at about 12:30 and asked for a steak without basting. I sent the steak back and asked for a steak without the basting ( as I originally asked for.) Few minutes later the brought back the same steak but rinsed off. You insult me with bad service you provided. I am very disappointed and all your manager said was \sorry"<br> """