'We hate our clients more than we hate the ANC!'

I have been trying to invest money with 91 for a couple of weeks now. I was dealing with Sumashen Govender, but he stopped answering my calls about a week ago, giving me no explanation for his actions. The service from all personnel all the way through the process has been rude and abusive. Now that I have finally set up my account and have the money available to transfer, no one can be found to assist me. I just spoke to another consultant who assured me that she would get someone to call me today to assist with the transfer within 10 minutes. I have been waiting for half an hour and...nothing! How do you expect to attract clients if you treat them so poorly. I guess my only option now is to pursue legal action against 91. Not my preferred option, but I have been left with no other choice!