IB
Ian B
1 reviews | Active since Feb 2026
18 Feb 2026, 12:24
Transaction guidance and help
I needed some guidance on doing an investment transaction. The helpdesk reception person explained and guided me exactly as needed to the point and step by step after security verification and I successfully completed my transaction in under 5 minutes for the total call.
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Replies (1)
Ninety One's replyOfficial
18 Feb 2026, 12:51Hi Ian
Thank you for taking the time to share your experience with us.
We’re delighted to hear that our team was able to guide you clearly and efficiently through your investment transaction. Providing straightforward, step-by-step support — while ensuring all security measures are followed — is very important to us, so it’s great to know the process was smooth and quick for you.
We truly appreciate your feedback and will be sure to share it with the team.
Please feel free to reach out anytime if you need further assistance.
Kind regards,
Ninety One
Thank you for taking the time to share your experience with us.
We’re delighted to hear that our team was able to guide you clearly and efficiently through your investment transaction. Providing straightforward, step-by-step support — while ensuring all security measures are followed — is very important to us, so it’s great to know the process was smooth and quick for you.
We truly appreciate your feedback and will be sure to share it with the team.
Please feel free to reach out anytime if you need further assistance.
Kind regards,
Ninety One
Ninety One's reply18 Feb 2026, 12:51
Official
Hi Ian
Thank you for taking the time to share your experience with us.
We’re delighted to hear that our team was able to guide you clearly and efficiently through your investment transaction. Providing straightforward, step-by-step support — while ensuring all security measures are followed — is very important to us, so it’s great to know the process was smooth and quick for you.
We truly appreciate your feedback and will be sure to share it with the team.
Please feel free to reach out anytime if you need further assistance.
Kind regards,
Ninety One
Thank you for taking the time to share your experience with us.
We’re delighted to hear that our team was able to guide you clearly and efficiently through your investment transaction. Providing straightforward, step-by-step support — while ensuring all security measures are followed — is very important to us, so it’s great to know the process was smooth and quick for you.
We truly appreciate your feedback and will be sure to share it with the team.
Please feel free to reach out anytime if you need further assistance.
Kind regards,
Ninety One