1 reviews | Active since Apr 2023
Vodacom permitted a *****ulent late night simswap causing total chaos and financial loss as well as distress as I now needed to change my recovery and two-step authentication number on many platforms (I have had the number for nearly 30 years). Ninety One was by far the most efficient, friendliest and helpful in doing that. A simple email to my financial advisor, then Ninety One contacted me, verified to my satisfaction that the agent calling was indeed from Ninety One, efficiently and quickly verfified my identity and proceeded to update my mobile number. Unfortunately I don't know the good agents name, but many thanks for your helpful, friendly and efficient manner.
Best regards,
Best regards,
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