RS
Ruan S

1 reviews | Active since Jul 2024

09 Jul 2024, 10:21

Review from someone who's been working with Ninety One (formally Investec Asset Management), every working day for the last 10 years.

I am an independent financial advisor. As part of my service offering to clients, I work with various investment platforms, including Allan Gray, Sygnia, Glacier, Coronation, PPSI, etc. I was recently informed by a client about the overpowering negative reviews for Ninety One on hellopeter, which lead the client to believe that Ninety One is a small investment firm with terrible service and might ***** their money. I would hope that everyone is aware of the negative review bias, which will naturally lead to reviews (about most things in life) being largely negative - people only feel the need to comment when they are disappointed.

Just to clarify - I have no ties with Ninety One, apart from using their investment platform, just like I do many others. So take this from someone who has been working with them for 10 years.

Ninety One is an extremely professional, well-run, listed company. They are one of the largest investment platforms in South Africa and they offer top-level service to both clients and advisors. Their investment platform is one of the most technologically advanced, making the submission of instructions paperless and seamless.

Are they the best in everything? Nope! Do they make mistakes? Yup! But from a decade of experience with almost all large investment platforms in the country, I can assure you that they are one of the best we have.

Your money is much safer in an investment (with Ninety One or Allan Gray or Sygnia or Coronation) than it is in your pocket. ;)

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Replies (1)
Ninety One
Ninety One's reply11 Jul 2024, 10:41
Official
Dear Mr Stander 
 
Thank you for the feedback received. 
 
We wanted take a moment to express our sincere gratitude for your kind words regarding our service . It is always a pleasure to hear that our efforts are appreciated, and your feedback is truly heartening. 
 
At Ninety One we strive to provide the best possible service to our clients, and your compliment is a testament to that . We are committed to maintaining this high standard and continually improving to meet your needs. 
 
Should you have any further questions or require assistance in the future, please do not hesitate to reach out. We are always here to help. 
 
Thank you once again for your kind words and your trust in us. 
 
Warm regards,