Pathetic Service

On 1*** I sent them this email and on the same day received their automated response,

"As a client of Ninety One, I would like to know why you have business dealings with this man and his web of businesses when three major banks have terminated or are terminating and a host of smaller ones have also terminated their services with him.

Please refer to article in Daily Maverick dated 18 February 2022.

Kind regards"

The Persons name has been excluded for particular reasons, but his name as well as those of his companies are mentioned very often in the press as well as the State Capture Reports.

On 22-02-2022 I received their response, asking for my ID or Investment number to which I rep**** that they could just type my name into their system and get all my information, as well as verifying me as they had my email on that which I sent them. The query had nothing to do with my investments.

To date I have not heard anything further from them.

I totally agree with others that their service is pathetic since the change from Investec to Ninety One.