V
VASUDEVAN
1 reviews | Active since Jul 2022
26 Aug 2024, 16:07
Non payment
As of the 26th, annuity payments not made. How can a pensioner survive. Poor excuses given by robotic sounding personal. Advertising on national TV and various media what a great company they are. Ninety one not helpful when it matters !
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Replies (1)
Ninety One's replyOfficial
27 Aug 2024, 10:34Dear Mr Moodley
We wish to inform you that one of the top banking institutions experienced critical functionality failures on Friday, 23 August 2024. Unfortunately, this has affected our income payment file submitted on the same day.
We are in direct contact with the bank and are working to process the payment today.
We sincerely apologize for any inconvenience this may have caused and assure you that we are working diligently to resolve this issue.
Regards,
Ninety One
We wish to inform you that one of the top banking institutions experienced critical functionality failures on Friday, 23 August 2024. Unfortunately, this has affected our income payment file submitted on the same day.
We are in direct contact with the bank and are working to process the payment today.
We sincerely apologize for any inconvenience this may have caused and assure you that we are working diligently to resolve this issue.
Regards,
Ninety One
Ninety One's reply27 Aug 2024, 10:34
Official
Dear Mr Moodley
We wish to inform you that one of the top banking institutions experienced critical functionality failures on Friday, 23 August 2024. Unfortunately, this has affected our income payment file submitted on the same day.
We are in direct contact with the bank and are working to process the payment today.
We sincerely apologize for any inconvenience this may have caused and assure you that we are working diligently to resolve this issue.
Regards,
Ninety One
We wish to inform you that one of the top banking institutions experienced critical functionality failures on Friday, 23 August 2024. Unfortunately, this has affected our income payment file submitted on the same day.
We are in direct contact with the bank and are working to process the payment today.
We sincerely apologize for any inconvenience this may have caused and assure you that we are working diligently to resolve this issue.
Regards,
Ninety One