MS
MG S

1 reviews | Active since Oct 2009

18 Jul 2024, 15:46

No service, no response, no interest

I sent an email indicating that I am interested in investing money. A day later I am still waiting for a response. So I phone the call centre and eventually, yes eventually, when I speak to someone, he puts the phone down on me as I am speaking. What cheek! ' I am NOT interested in doing business with a company that treats a potential customer this way.

0
Replies (2)
Ninety One
Ninety One's reply18 Jul 2024, 16:58
Official
 Dear Soltynski
 
 We acknowledge your service review and will be in contact with you for a resolution. 
 
 Please accept our apologies for the negative service experience. 
 
 Regards 
 Ninety One 
Ninety One
Ninety One's reply18 Jul 2024, 17:25
Official
Dear Soltynski 

Please note that I tried to contact you, but I couldn't reach you on the number provided . I've sent an email asking for an alternative contact number so that we can assist you further.

Kind Regards
Sumashen