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NJ
Neels J

1 reviews | Active since Jun 2015

05 Dec 2023, 07:55

No service

Why bother having a client services department when you get no response. Their OTP is not working and nor is client services.

0
Replies (4)
Ninety One
Ninety One's reply05 Dec 2023, 08:16
Official
Dear Neels

Thank you, we acknowledge your service review and will be in contact with you. 
 
 Regards 
 Ninety One
Ninety One
Ninety One's reply06 Dec 2023, 11:20
Official
Dear Neels

The service matter raised for our attention on the 5th of  December 2023 has now been resolved. We thank you for your patience and hope that you are satisfied with the resolution. 

Please do not hesitate to let us know if you need any further assistance and we will gladly assist.  Our Client Services team is available on ***/100. 

Regards  
Ninety One 
NJ
Neels J's update06 Dec 2023, 12:15
Reviewer Update
Thank you for Igsaan Commando doing an excellent job. Well done to him.
Ninety One
Ninety One's reply07 Dec 2023, 12:08
Official
Dear Neels  
We are pleased to hear of your positive service experience and appreciate you taking the time to provide the feedback.   
  
Regards 
Ninety One