CL
Cornelius L

1 reviews | Active since Mar 2014

30 May 2024, 15:28

NINETY ONE WONT RETURN YOUR SAVINGS

NINETY ONE Anyone that values client service / communication stay away!

- I have not been able to withdraw funds from a TFSA despite 4 weeks of phone calls and correspondence - One can't communicate with a named person who could be held accountable - Telephone numbers out of service - > 96h between email replies - Requests for withdrawal cancelled without informing me

0
Replies (1)
Ninety One
Ninety One's reply30 May 2024, 16:08
Official
Dear Cornelius  
 
 We acknowledge your service review and will be incontact with you for a resolution. 
 
 Please accept our apologies for the negative service experience. 
 
 Regards 
 Ninety One