JB
Jerome B

1 reviews | Active since Jan 2018

07 May 2021, 15:18

Ninety One Reports "Strange" Investment Growth and Ridiculous Capital Gains Tax

My Commodities Fund seemed to be doing really well. So well, in fact, that I deposited more money into the fund. However, it soon became clear to me that the way Ninety One reports investment growth is ***** at best. The "growth" seems to change (in the wrong direction) based on time scale: if you use a small time scale, the growth is large and if you use a longer time scale the growth is tiny. I emailed all the screenshots to them for an explanation. On top of it when I tried to remove the additional amount I transferred (within a month of realizing) Ninety One then indicates a significant value of Capital Gains Tax to be subtracted! Trying to get some sort of assistance has also proven impossible and it is extremely frustrating dealing with them.

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Replies (1)
Ninety One
Ninety One's reply07 May 2021, 17:22
Official
Dear Jerome

Thank you for providing us with an opportunity to resolve the matter that you have raised.      
 
Please refer to an email sent to you and we will be in contact again soon.
  
 Regards 
 Ninety One