VG
Venessa G
1 reviews | Active since Dec 2025
10 Jun 2026, 10:28
Ninety One Investments a terrible disappointment.
I made 4 x R150K deposits over 4 days, starting on 23 May 2026. To date (10 June 2026) and over many many frustrated phone calls and emails, 3 of the deposits are still not allocated to my account, and that's aside from sending them all 4 POP's. I am very disappointed to say that they will not return my money, nor allocate it to my investment account. Ombudsman next I suppose.
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Replies (2)
Ninety One's replyOfficial
10 Jun 2026, 10:39Hi Venessa,
Thank you for bringing this to our attention.
We sincerely apologise for this experience. Your request is currently being reviewed, and a member of the team will be in contact with you shortly to assist further.
Kind regards
Ninety One Team
Thank you for bringing this to our attention.
We sincerely apologise for this experience. Your request is currently being reviewed, and a member of the team will be in contact with you shortly to assist further.
Kind regards
Ninety One Team
Ninety One's reply10 Jun 2026, 10:39
Official
Hi Venessa,
Thank you for bringing this to our attention.
We sincerely apologise for this experience. Your request is currently being reviewed, and a member of the team will be in contact with you shortly to assist further.
Kind regards
Ninety One Team
Thank you for bringing this to our attention.
We sincerely apologise for this experience. Your request is currently being reviewed, and a member of the team will be in contact with you shortly to assist further.
Kind regards
Ninety One Team
VG
Venessa G's updateReviewer Update
10 Jun 2026, 11:13Your response gives little comfort, I have lost faith in Ninety One's ability to process and action new funds received. That said I am hoping to see my money in my investment or paid back to me today. Who is going to compensate me for the interest lost on my funds?
VG
Venessa G's update10 Jun 2026, 11:13
Reviewer Update
Your response gives little comfort, I have lost faith in Ninety One's ability to process and action new funds received. That said I am hoping to see my money in my investment or paid back to me today. Who is going to compensate me for the interest lost on my funds?