TE
Trevor E
1 reviews | Active since Nov 2025
25 Nov 2025, 16:02
Ninety One Client Services - Online Access Registration
Quick to answer, friendly, understood the request, and able to assist while on the call. Verification check - necessary, but slightly tedious.
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Ninety One's replyOfficial
25 Nov 2025, 16:57Dear Trevor
Thank you for sharing your feedback with us.
We’re pleased to hear that our team was quick to respond, friendly, and able to assist you effectively during your call. We truly value hearing that your request was understood and resolved promptly.
We also appreciate your comment regarding the verification process. While these checks are essential for protecting your personal information, we understand they can sometimes feel a bit tedious.
Please be assured that we are currently reviewing our security measures and processes to ensure they remain both robust and as seamless as possible for our clients.
Thank you again for your valuable input.
Kind regards,
Ninety One Team
Thank you for sharing your feedback with us.
We’re pleased to hear that our team was quick to respond, friendly, and able to assist you effectively during your call. We truly value hearing that your request was understood and resolved promptly.
We also appreciate your comment regarding the verification process. While these checks are essential for protecting your personal information, we understand they can sometimes feel a bit tedious.
Please be assured that we are currently reviewing our security measures and processes to ensure they remain both robust and as seamless as possible for our clients.
Thank you again for your valuable input.
Kind regards,
Ninety One Team
Ninety One's reply25 Nov 2025, 16:57
Official
Dear Trevor
Thank you for sharing your feedback with us.
We’re pleased to hear that our team was quick to respond, friendly, and able to assist you effectively during your call. We truly value hearing that your request was understood and resolved promptly.
We also appreciate your comment regarding the verification process. While these checks are essential for protecting your personal information, we understand they can sometimes feel a bit tedious.
Please be assured that we are currently reviewing our security measures and processes to ensure they remain both robust and as seamless as possible for our clients.
Thank you again for your valuable input.
Kind regards,
Ninety One Team
Thank you for sharing your feedback with us.
We’re pleased to hear that our team was quick to respond, friendly, and able to assist you effectively during your call. We truly value hearing that your request was understood and resolved promptly.
We also appreciate your comment regarding the verification process. While these checks are essential for protecting your personal information, we understand they can sometimes feel a bit tedious.
Please be assured that we are currently reviewing our security measures and processes to ensure they remain both robust and as seamless as possible for our clients.
Thank you again for your valuable input.
Kind regards,
Ninety One Team