GS
Gavin S

1 reviews | Active since Mar 2015

12 Dec 2024, 08:03

Heinrich The Hero

I'm thrilled to report that my son's TFSA transfer from Ninety One to 10X is finally complete! However, the journey was not without its twists and turns - or should I say, frustrations? That's when the hero of the hour, Mr. Heinrich Sass, stepped in and saved the day!

Heinrich, you're the ultimate game-changer! Your professionalism and dedication single-handedly restored my faith in Ninety One. I was ready to throw in the towel, but you proved that exceptional customer service still exists.

Please keep shining, Sir! Clients like me appreciate your tireless efforts and commitment to excellence. Ninety One, take note: Heinrich deserves all the recognition and accolades you can offer. He's a true asset to your team!

0
Replies (1)
Ninety One
Ninety One's reply12 Dec 2024, 20:32
Official
 Dear Mr Smith

Thank you so much for taking the time to share your positive feedback with us. 

We strive to provide the best service possible, and receiving such compliments validates that we are on the right track. 

If there is anything further we can assist you with, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future.

Warm regards, 
Ninety One